Each of our products hold their own unique warranty period. All of our displays are covered under warranty to be free from defects in hardware material and workmanship if properly used under normal conditions. Under this warranty we are limited to correcting or replacing, at our discretion, any hardware or parts that shall be returned to us.
We require pictures of the problem/issue prior to replacing and/or correcting or replacing any hardware or parts. This warranty shall not apply to any products that must be replaced because of normal wear, that have been subject to misuse, negligence, improper installation or accident, or that have been altered by someone other than ExpoDepot.
Returns must be authorized prior to returning. All returned merchandise must be in the original packaging including instructions, accessories, lights, etc. Any shipping and/or handling charges on the original order cannot be refunded.
At our discretion, we may levy a restocking fee of 25% of the cost of items returned. ExpoDepot is not responsible for shipping costs or damage on returned items. Units to be returned should be packed carefully.
GRAPHICS ARE PRODUCED TO ORDER AND CANNOT BE RETURNED.
Once your order is in the possession of the designated carrier, ExpoDepot cannot assume liability for any delays in delivery, loss or damages that may occur. When shipping via an Expedited Guaranteed Delivery method the delivery is guaranteed by the carrier, however delays may still occur due to Inclement Weather, Accidents or Acts of God, or from any other reasonable cause that is beyond the carrier’s control;
Missing or Damage Items:
We strongly suggest that you set up your display upon receipt. While we endeavor to ship you a perfect item, on occasion items can be damaged or missing. Any replacement parts or missing items will be shipped via ground delivery at our expense. We will be happy to ship any replacement parts or missing items by an expedited method on your account.
While we do our best to keep our pricing current, at times pricing can change before the new pricing is updated on our website. Website pricing is not guaranteed until your order has been placed. Prices as listed on the website are subject to change without notice.